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NAV
Benefits, decisions, complaints and access to your case file.
Child welfare services (barnevernet)
Your rights and where you can get help.
The justice system
Courts, legal procedure and help without a lawyer.
Health
Your GP, mental health and everyday health.
Language and integration
Right to an interpreter and the introduction programme for newly arrived immigrants.
Economy and benefits
Housing benefit, economic social assistance and other financial help.
School and kindergarten
School environment, special education and kindergarten places.
Family and children
Contact, parental responsibility, mediation and family support.
Complaint guide
Disagree with a decision? Who do you complain to, and who can help?
Latest news
Last updated
- Helse Sivilombudet: pasienter i psykiatrien lå for lenge i belter ·
- Rettssystemet NRK: mer enn hvert tredje barn i ungdomsfengsel dømmes for noe de gjorde der ·
- Familie og barn Aldersgrense på 16 år for skadelige sosiale medier ·
- Helse Sivilombudet undersøker avslag på ALS-medisin ·
We follow news about NAV, health, child welfare and the justice system, and summarise what may matter to you. Always with a link to the source. The news is in Norwegian.
All news and cases →From shared experiences
Read more experiences →Articles from Kontaktpunkt24
See all cases →The articles themselves are in Norwegian.
Hvorfor vi samler erfaringer om offentlige tjenester
Nesten ingen steder i Norge kan du gi en åpen tilbakemelding på NAV, fastlegen, barnevernet eller rettsvesenet. Det vil vi gjøre noe med.
20. september 2026
Slik skriver du en god klage
En enkel mal du kan bruke når du klager på et vedtak, uansett hvilken etat det gjelder.
18. september 2026
Før du deler erfaringen din
Fem enkle råd som gjør at historien din blir hørt, uten at du eller andre får problemer.
15. september 2026
You should not have to stand alone
Here people share experiences with public services, good and bad, and take issues to the politicians. Create a free account to join in.
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Share your experience
Have you experienced something others could learn from?
There are almost no places in Norway where you can give open feedback on public services. Share how your meeting with NAV, your GP, child welfare services or the justice system went. Anonymously, if you want.
Politician contact
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