English
Log inShare your experience

Resources › The justice system › The mediation service

The mediation service (Konfliktrådet): free mediation in conflicts and after offences

Draft, translated: translated from the Norwegian original with the help of a language model, and may contain errors. The Norwegian version is the authoritative one. See the Norwegian original →

A conflict with a neighbour, in the family or at work, or has someone harmed you? Konfliktrådet helps the parties meet and find a solution. It is free and voluntary, and anyone can refer a case.

Norwegian original last checked against official sources: 17 October 2026. Rules and figures change, so always check the official site before you act.

Konfliktrådet (the mediation service) is a mediation service. According to Konfliktrådet, it is a safe meeting place where the parties can talk together and agree on what should happen next, with a neutral mediator present.

What kind of cases?

  • After an offence: when someone has caused another person harm, loss or a violation. According to Konfliktrådet, common cases from the police are violence, threats, bullying, theft and vandalism.
  • Conflicts without a police report: mainly conflicts between neighbours, in the family and at the workplace.

Who can refer a case?

Anyone can refer a case. You do not need to go through the police. You send the case via the form on Konfliktrådet's website, where you can also find your local office.

If the case has been reported to the police, it is the police lawyer who assesses whether it is suitable for Konfliktrådet. The case is only sent there if the parties consent.

Good to know

  • It is free and voluntary to attend Konfliktrådet.
  • The staff and mediators have a duty of confidentiality.

Tip: Konfliktrådet works best when both parties want to find a solution. If you are afraid of the other party, or it concerns violence in a close relationship, see violence in close relationships. If it concerns money and an agreement that has not been kept, also see the conciliation board.

Sources

Kontaktpunkt24 gives general information, not legal advice. If you need help with your own case, contact a lawyer, a legal aid service, or the relevant authority.

This page is translated from Norwegian with the help of a language model, and may contain errors. The Norwegian version is always the authoritative one.