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Power of attorney: when you help someone with NAV or Helsenorge

power of attorney help my mother help my father on behalf of someone else nav helsenorge fullmakt

Draft, translated: translated from the Norwegian original with the help of a language model, and may contain errors. The Norwegian version is the authoritative one. See the Norwegian original →

Do you want to help a parent, an adult child or a friend in contact with NAV or the health service? Then you usually need a power of attorney. How it is given, and what it covers.

Norwegian original last checked against official sources: 17 October 2026. Rules and figures change, so always check the official site before you act.

Many people need help dealing with NAV and the health service, for example an elderly parent, an adult child with a disability, or someone who does not speak Norwegian well. For you to speak on their behalf and see their information, you usually need a power of attorney (fullmakt). It is the person who needs help who gives it.

Power of attorney with NAV

According to NAV, others can only access the information NAV has about you if they have authority under the law, or a power of attorney from you.

• You decide what the power of attorney covers, and how long it lasts.
• It can be used when the person you have authorised contacts NAV by phone, at the NAV office or in writing.
• It is created on nav.no. The simplest way is to log in and send it digitally. You can also send it by post, or digitally without logging in.
• The person with the power of attorney must be able to show it in writing.

Children and guardians: For children, the guardian is usually the parent with parental responsibility. For adults with a guardian, the guardianship decision shows what the guardian can do. Read guardianship.

Power of attorney on Helsenorge

According to Helsenorge:

• The person giving the power of attorney must be over 16, and the person receiving it must be over 18.
• You log in to Helsenorge to give or receive a power of attorney.
• It only covers the services on Helsenorge. To contact Helfo for someone else, a separate power of attorney is needed.
• You can also give someone power of attorney to collect prescription medicines. According to Helsenorge, this currently only applies at Apotek 1 and Farmasiet.
• It cannot be used for children. For children, the rules on parental responsibility apply. Read access to your medical record.

When someone cannot give power of attorney themselves

If the person has become too ill to understand what a power of attorney is, a guardian or a lasting power of attorney (fremtidsfullmakt) may be relevant. A lasting power of attorney must be made while the person can still decide for themselves. Read guardianship and lasting power of attorney.

Tip: Agree on what you will help with, and write it down together. The power of attorney should not cover more than you have agreed. Tax, banks and other services have their own rules for power of attorney.

Sources

• NAV. Power of attorney (Norwegian)
• NAV. Create a power of attorney (Norwegian)
• Helsenorge. Power of attorney (Norwegian)
• Helsenorge. Using Helsenorge on behalf of others (Norwegian)

Kontaktpunkt24 gives general information, not legal advice. If you need help with your own case, contact a lawyer, a legal aid service, or the relevant authority.

This page is translated from Norwegian with the help of a language model, and may contain errors. The Norwegian version is always the authoritative one.